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NCC Rolls out Measures to Deepen e-Government

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The Executive Vice Chairman (EVC) of the Nigerian Communications Commission (NCC), Prof.

Umar Garba Danbatta, has highlighted the various regulatory measures of the Commission toward deepening the adoption of e-Government and other Internet-driven services in the country.

Danbatta listed the measures in a presentation  during the Nigeria e-Government Summit 2021 recently held in Lagos titled, “e-Government: Opportunities and Challenges”, in which he focused on how government agencies and parastatals could take advantage of advances in Information and Communication Technologies (ICT) to improve service delivery to Nigerians.

Represented by the Commission’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu, Danbatta stated that the NCC has been working assiduously with all stakeholders to deepen penetration of broadband infrastructure and services, which support the growth of e-Governance and other critical digital economy objectives throughout Nigeria.

The EVC  said the Commission recently unveiled its second Strategic Vision Plan (SVP)- 2021-2025, which enables it to effectively align with efforts of the National Digital Economy Policy and Strategy (NDEPS) 2020-2030; the Nigerian National Broadband Plan 2020-2025, and other digital economy polices and global best practices.

“Leveraging on the successes we achieved under our previous SVP, we are repositioning both the Commission and the entire industry to facilitate the availability of solid infrastructure and to proliferate digital platforms that effectively and efficiently enable digital inclusion throughout Nigeria,” he said.

Highlighting some of the activities of the Commission geared towards ensuring accessibility to efficient and affordable network infrastructure to power e-Government and other digital economy initiatives in the country, Danbatta, pointed out that, following the presidential approval of the Fifth Generation (5G) Policy, the NCC has developed a 5G Deployment Plan for Nigeria’s digital economy.

Danbatta said the Commission has set up a committee to auction the 3.5 gigahertz (GHz) band for 5G deployment in Nigeria, and the details will be announced in due course. Prof. Danbatta also disclosed that the regulator was currently updating the National Frequency Allocation Table (NFAT) to achieve more efficient spectrum allocation and usage to reflect World radio communications Conference (WRC)-19 recommendations. He declared that the update of the spectrum allocation table is among several other initiatives being implemented by NCC to ensure efficient use of spectrum resource in the country.

Meanwhile, the EVC has said the task of attracting investments into the broadband infrastructure space is a collective responsibility. Thus, he called for increased collaboration of all stakeholders in other to remove barriers to investment which include multiple taxation and regulation, arbitrary pricing of bottleneck resources such as Right-of-Way (RoW), time-consuming and unfriendly approval processes.

“These factors discourage investments in digital infrastructure and reduce the speed at which we provide our people with access to seamless digital service infrastructure for e-Governance and other services,” Danbatta emphasised.

The summit was organised by DigiServe Network Services Limited, in partnership with NCC, the Federal Inland Revenue Service (FIRS), the Association of Telecommunications Companies of Nigeria (ATCON) and the Association of Licensed Telecommunications Operators of Nigeria (ALTON).

Earlier, Executive Chairman, DigiServe Network Services, Lanre Ajayi, in his opening address, said with the advent of democracy, expectations of citizens from governments are higher because citizens rate their governments largely on how efficient and effective government services are delivered to them.

“Hence, e-Government, which is essentially about the deployment of technologies in government processes and service delivery to citizens, provides immense opportunities for governments to deliver services to citizens most effectively and efficiently,” he said.

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CBN Halts Extension of Export Proceeds Repatriation

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The Central Bank of Nigeria has suspended approvals for the extension of export proceeds repatriation on behalf of exporters, effective immediately.

This directive, issued via a circular,  applies to both oil and non-oil export transactions.

The apex bank explained that the move aims to enforce compliance with existing foreign exchange regulations.

Signed by the acting Director of the CBN’s Trade & Exchange Department, W.

J. Kanya, the circular outlined provisions in the Foreign Exchange Manual (Revised Edition, March 2018) as the basis for the decision.

These provisions include Memorandum 10A (23a) and Memorandum 10B (20a).

The CBN stated that with immediate effect, it would no longer grant extensions for the repatriation of export proceeds requested by authorised dealer banks on behalf of their customers.

Exporters are now required to adhere strictly to the stipulated timelines for repatriation.

Proceeds from non-oil exports must be repatriated within 180 days from the bill of lading date, while oil and gas export proceeds must be repatriated within 90 days.

The apex bank stressed that these timelines are non-negotiable.

The circular said, “With effect from the date of this circular, the Central Bank of Nigeria will no longer approve requests for extension of repatriation of export proceeds by Authorized Dealers on behalf of their customers.

“For the avoidance of doubt, proceeds of oil and non-oil exports are to be repatriated and credited into the exporters’ export proceeds domiciliary accounts within 180 days and 90 days from the bill of lading date for Non-Oil and Oil & Gas exports, respectively.”

This development imposes stricter obligations on exporters and their authorised dealer banks to comply with the repatriation rules.

Banks are expected to notify their clients of the updated regulations and ensure adherence.

The CBN warned that non-compliance could attract penalties or other regulatory actions.

The policy is part of the CBN’s efforts to enhance foreign exchange inflows and bolster the country’s reserves.

Last year, the CBN introduced measures affecting international oil companies operating in Nigeria, limiting their ability to immediately remit 100 percent of forex proceeds to their parent companies abroad.

Instead, IOCs were required to repatriate 50 per cent of their proceeds immediately, with the remaining 50 per cent to be repatriated 90 days after the inflow.

Also, the CBN implemented new rules governing cash pooling by IOCs. These rules required prior approval from the CBN for repatriation under the cash pooling framework, alongside detailed statements of expenditure incurred before pooling.

Also, last year, the apex bank further clarified these measures, allowing IOCs to pool 50 per cent of their export proceeds while using the remaining funds to settle financial obligations within Nigeria over 90 days.

IOCs were also permitted to sell the 50 per cent balance of their repatriated proceeds to authorised foreign exchange dealers.

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We’re Going to Produce Military Hardware Locally, by Tuggar

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By Mike Odiakose, Abuja

To surmount the challenges that confront Nigeria while importing military equipment, the country will now resort to local production with the help of China, the Minister of Foreign Affairs, Ambassador Yusuf Tuggar said yesterday in Abuja.

The country always suffers delays importing military equipment due to so many rules and regulations in the international arena.

Speaking at a joint press briefing with his Chinese counterpart, Wang Yi, Tuggar said the Federal Government will work with China in domesticating production of military equipment to avoid the unnecessary delays in relying on foreign countries.

The China’s Minister of Foreign Affairs was on an official visit to Nigeria.

Tuggar lamented that private military companies have never helped Nigeria to tackle insecurity.

According to him, “Nigeria has consistently proved effective in leading other countries in our region, and I would even say, on the continent at large, in addressing challenges to peace and security.

“And we do this whenever we partner with other countries and have their support, including major powers that are outside of our region, outside of Africa, and we appreciate that sort of approach.

“And this is why we work well with countries like China. Where we have a problem is whenever Nigeria is left out of such arrangements, it becomes more challenging.

“And it’s not just a one-off thing. It’s not a fluke. It is because of Nigeria’s place and position on the continent and in our region. And that’s why we take a firm stand and say, let us work together towards solving our problems by ourselves.

“Let us shun this idea of allowing others to come in to solve our problems for us.

“So private military companies, as far as we are concerned, it doesn’t matter whether they’re from north, south, east, west; we don’t think it is going to provide the panacea.

“But when you work with us, then we’re able to lead others in solving the problem.

“Also, we want to work with countries like China in domesticating production of military equipment, both kinetic and non-kinetic.

“This is what we’re looking for. So that we don’t have to go out looking to procure because of the delays and so many rules and regulations. We need to be able to produce locally.

“Nigeria is a very responsible country working with the Constitution. And we’ve never had any expansionist tendencies, which is why others reposed so much confidence in us and in our leadership.

“We will continue to work with countries such as China in addressing these challenges and rely on countries such as China, also, to work with us towards ensuring that private military country companies outside interference remains outside.”

Similarly, the Chinese Minister of Foreign Affairs, Wang said the strategic plan of President Xi Jinping and President Tinubu, China-Nigeria relations have achieved three major outcomes.

“First, we have achieved a new leap in the characterization of our relations. Our presidents jointly announced the elevation of China-Nigeria relations to a comprehensive strategic partnership.

“Second, we have worked together to establish a new platform.

“The first plenary session of the Intergovernmental Committee between China and Nigeria has been successfully held, contributing to the elevation in quality of our cooperation.

“Third, our cooperation at the international arena has reached new heights. Our two sides have coordinated closely in international and regional affairs and worked together for the collective rise, development and vitalization of the Global South.

“Over more than half a century since the establishment of diplomatic ties, no matter how changes occur in the international landscape, China and Nigeria have always in the spirit of mutual respect and equality, deepened our friendship and pursued practical cooperation, setting a fine example of South-South cooperation, and an important exemplar of China Africa cooperation,” Wang stated.

He said under the guidance of the two presidents, the relationship between the two countries would continue to be strategic, exemplary, and provide momentum and confidence for high quality development of China-Africa cooperation and the modernization of Africa.

“I believe that through the joint efforts of the two sides, the China, Nigeria, comprehensive strategic partnership will surely embrace an even brighter tomorrow,” he said.

He expressed delight over Nigeria’s plan to float panda bond in China through its currency swap policy.

It would be recalled that Nigeria had proposed currency swap agreement with China.

In his words, “As with regard to Nigeria’s wish to increase the line of the currency swap, we’ll favorably study and consider the issue. Our cooperation is going well in many ways, in terms of finance.

“For instance, we welcome the panda bonds to be issued. We welcome Nigeria to issue panda bonds in China, because we have full confidence in Nigeria’s credibility.

“And by issuing panda bonds, Nigeria will gain good revenue and the safety is guaranteed through financial support, we are working to contribute to Nigeria’s infrastructure development in particular railway.”

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UBA Emerges Top Five in Customer Experience Survey for Banks

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By David Torough, Abuja

Africa’s Global Bank, United Bank for Africa (UBA) Plc has cemented its position as a leading customer-centric institution, emerging among the Top five banks, in various surveys’ segmentation in the recently released KPMG 2024 West Africa Banking Industry Customer Experience Survey.

The survey showed that the bank earned an impressive second place in SME Banking as well as a third place in Retail Banking, marking a significant leap in rankings that highlights UBA’s transformation under its Customer First (C1st) philosophy.
Africa’s Global Bank, United Bank for Africa (UBA) Plc, has cemented its position as a leading customer-centric institution, emerging among the Top 5 banks, in various survey’s segmentation, in the recently released KPMG 2024 West Africa Banking Industry Customer Experience Survey.
The survey showed that the bank earned an impressive second place in SME Banking as well as a third place in Retail Banking, marking a significant leap in rankings that highlights UBA’s transformation under its Customer First (C1st) philosophy.The survey results showcase UBA’s remarkable transformation in customer experience over the past year. For instance, in Retail Banking, the bank rose to third place up from the14th place recorded in 2023, while in SME Banking, it jumped to second position up from 6th place last year.The bank also made notable progress in Corporate Banking, climbing to fourth place from 8th in 2023. These milestones underscore the bank’s ability to consistently exceed customer expectations and deliver unmatched service across all its business segments.Speaking on the achievement, UBA’s Group Managing Director/CEO, Oliver Alawuba, said: “This recognition is a testament to our ability to turn aspirations into achievements and challenges into victories. At the heart of this success lies our unwavering commitment to the Customer First (C1st) philosophy. It is not just a slogan but the essence of who we are. Through C1st, we’ve redefined customer satisfaction, delivered value, and earned the trust and loyalty of our clients.”Alawuba who credited UBA’s success to the dedication of its employees, said, “From retail branches to corporate offices, from technology teams to front-line staff, every effort contributed to this extraordinary transformation. I extend my heartfelt gratitude to our exceptional team for making this possible.”According to the GMD, UBA has for several years, placed its customers at the centre of its operations, guided by its six pillars of Customer Experience: including Integrity- Building trust through honesty; Resolution- Promptly addressing customer concerns; Expectations-Anticipating and exceeding customer needs; Time and Effort- Simplifying processes to save time; Empathy- Demonstrating genuine care and understanding as well as Personalisation- Delivering tailored solutions.He added that these principles have reshaped how UBA connects with its customers, fostering trust and deepening loyalty across its diverse markets.While celebrating this milestone, the GMD disclosed that UBA remains committed to becoming the undisputed number one across all segments, adding that the bank aims to achieve this through deepened customer relationships, strengthened processes, and continuous innovation. “The world of banking is evolving rapidly, and customer expectations are at an all-time high. To lead in this dynamic landscape, we must stay agile, innovative, and unwavering in our commitment to excellent service. Together, we will set new benchmarks and deliver unparalleled value to our customers,” he stated.United Bank for Africa is one of the largest employers in the financial sector on the African continent, with 25,000 employees’ group wide and serving over 45 million customers globally. Operating in twenty African countries and the United Kingdom, the United States of America, France and the United Arab Emirates, UBA provides retail, commercial and institutional banking services, leading financial inclusion and implementing cutting edge technology.

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